The power of a letter sent by a collection agency is well established but the content and options provided by that letter differentiate one letter from the next. AMS uses a multichannel collection strategy allowing the patient to self-cure via a website 24/7. This makes the AMS letter program superior to most other programs. By providing a website that the patient can use 24/7 to make a payment or negotiate a payment arrangement AMS can collect payments for you at 3AM. I fact we find that many payments are received for letters to our payments site during hours the call center is closed.